Abierto hoy hasta las 4 PM 200 Tamarack Ave, Yakima, WA, 98901
+1 (509) •••-••••
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Returns & 14-Day Guarantee

Every vehicle from Samara Auto Sales comes with 14 days to inspect it at home. If it isn't as described, we take it back and refund you in full.

Buying a vehicle online is a big decision, so we make it safe. Every vehicle you buy from Samara Auto Sales comes with 14 days to inspect it at home. If it is not as described in the listing, we take it back and give you a full refund within 24 hours of the vehicle arriving back with us.

Our 14-day promise

  • You have 14 days from delivery or pickup to check the vehicle — drive it, show it to your own mechanic, compare it with the photos, video and inspection report.
  • If something important is not as described, tell us within those 14 days.
  • We arrange and pay for the return transport and refund the full purchase price, including the shipping you paid us.

What "not as described" means

  • The mileage, year, model or equipment is different from the listing.
  • A mechanical, electrical or body problem that we did not disclose in the listing, photos or inspection report.
  • A problem with the title or paperwork that we did not tell you about.

How to start a return

  1. Contact us within 14 days. Call +1 (509) •••-•••• or email [email protected]. Tell us what is wrong and send a few photos or a short video.
  2. We confirm the return. Usually the same business day. We book the transport and give you the pickup date.
  3. We collect the vehicle with its keys, title, manuals and any documents you received.
  4. You get your money back by bank wire within 24 hours of the vehicle arriving back with us.

Conditions

  • The vehicle is returned in the same condition as when you received it, with no new damage, modifications or aftermarket parts.
  • No more than 500 miles added since delivery or pickup.
  • All keys, the title and the documents we gave you are returned.
  • If a vehicle was sold with different terms (for example "as-is", or an online auction with its own terms), those terms are shown on the listing and in your purchase agreement.

Your legal rights

This guarantee is in addition to your rights under Washington State and federal law. It never replaces them. Every used vehicle we sell has the FTC Buyers Guide, which tells you whether the vehicle comes with a warranty.

Questions?

Samara Auto Sales
Phone: +1 (509) •••-••••
Email: [email protected]
Address: 200 Tamarack Ave, Yakima, WA, 98901
Hours: Mon 8:30 AM – 4:30 PM · Tue 8:30 AM – 4:30 PM · Wed 8:30 AM – 4:30 PM · Thu 8:30 AM – 4:30 PM · Fri 8:30 AM – 4:30 PM · Sat closed · Sun closed